Store Manager Billabong Al Nakheel Riyadh Saudi Arabia

About the Business

If there's anyone ready to meet the challenge of a big sized wave it's certainly none other than Billabong. Producing the toughest boardshorts and wetsuits that are able to withstand not only the elements but also able to absorb the sort of rigour that the sport would put it through. They also make sweatshirts jackets walkshorts and other apparel

About the Role
JOB PURPOSE  

To manage the store and ensure that the sales and profits are maximised and the Company and Franchisor's standards are exceeded. To provide direction of the store through leadership motivation effective communication.

JOB PRINCIPAL ACCOUNTABILITIES and JOB CONTENT

Sales and Commercial

The Job Holder JH is responsible for the total budgeted sales of the store. The JH manages frequency and volumes of deliveries according to peaks. The JH ensures that there is adequate stock especially of the top sellers. The JH will liaise with provide feedback where necessary to the Senior Merchandisers regarding the product varietyquality and ordering levels.

Customer Service

The JH will be required to ensure that at all time and in all areas of operation the highest standards of customer service are achieved and expected as the norm. This will reflect in the subordinates's product knowledge as well as the manner in which they deal with customers. The JH will liase with the HR Manager to ensure adequate training. The JH will also be required to set up a method of tracking service levels against competitors.

Logistics 

The JH will interact with the logistics company to organise delivery from warehouse and also organise home delivery of equipments according to company policies Standard Operating Procedures SOPs.

Visual merchandising Display

The JH ensures an eye catching effective display is maintained within the Store. All new promotional activity requiring changes to display should be carefully planned and coordinated to ensure minimum amount of disruption to Store operations. The JH will maintain the brand integrity through corporate display standards. The JH will be responsible for ensuring the display reflects and supports the product suitability for the promotional calendar.

Human Resource Management

The JH with the assistance of the HR Manager will assist with recruitment where required. The JH will give full support to the HR Manager to ensure that all employees are fully trained and developed to a required standard to ensure effective staffing and the levels of internal and external customer service are maintained. The JH will consult with his management team in order to identify candidates with career growth potential and will initiate advancement for those candidates through the correct channels. The JH will be the leader in establishing an environment where effective teamwork is considered a normal part of the daily routine where respect and cooperation are achieved.

Monitoring and Control

Through weeklymonthlyquarterly meetings the JH along with his management team will review results and make decisions on corrective action. Through delegation and supervision the JH will be ultimately responsible for ensuring compliance with company policies and procedures and will initiate an investigation where required if any deviance from policy is found. The JH will be responsible for ensuring his teams develop self checking as a normal part of their daily routine.

Deployment of Resources

The JH will be required to oversee the deployment of resources and to constantly challenge his team to utilise all resources to the maximum effectiveness.


SkillsAbout You
QUALIFICATION SKILLS EXPERIENCE        

Minimum Qualifications Graduate with knowledge of Computers

Skills Core management and commercial skills.

Experience required for the job 5 years of experience.


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