Application Support Engineer Level 2

The Ministry of Higher Education MOHE sponsors tens of thousands of students all around the globe through major scholarship programs from the government for young promising people who seek higher education. Our job here at SAFEER Organization is to provide the government scholarship program with IT solutions e.g. Safeer workflow SAFEER Academic SAFEER KAS Application …oMaintaining and supporting web based applications in Production and Test environments.
oWorking with clients to understand their issues and provide technical support.
oMonitor High volume load balanced IIS server farms.
oRespond to investigate and resolve issues involving production applications and systems.
oCommunicate with other teams to solve operational requests.
oEscalate technical bugs to Technical Teams.
oProvide 24x7 Support as per customer request.
قراءة من المصدر (تنقيب)